Client Testimonials


“Charlotte, you have been a stalwart extension to our marketing team for the last few months, supporting us in writing blogs for putting on our website and to use in our marketing. You deliver concise, on brand and eloquent copy that is an exceptional skill. As with many companies our industry is full of terminology and processes that are unknown to the people outside it. To deliver such great work with an appropriate level of understanding and technical content is impressive! You are a jot to work with, and I know that every blog you write will need no amendments, and importantly will resonate with our audience. As you know, we have been so impressed with your service that you are now going to be helping us with even more copywriting services. I have already reccomended your services to contacts, who have been equally impressed with your work. Thanks Charlotte!” – Jo Ginger, Ginger Video


“Dear Charlotte, I wanted to write and express my thanks for the support you’ve provided over recent months. I have to say I was  a little sceptical about whether the blogs you would produce would ‘sound like’ they had been done by me and would have a Northwood feel to the,. But I needn’t have worried. You’ve chosen subjects that are topical and carried out the appropriate research to give them credibility, then created blogs with the same ‘style and feel’ as if I had written them myself. It’s a bit spooky reading stuff that someone else has created that reads the same as I would have written it, and I’m not sure how you do it, but it has worked. I’ve been especially pleased with the breadth of the subjects offered, and the depth of the research that you’ve carried out. You’ve given me back quite a bit of time each week and for that I am grateful.

 Having been a little sceptical at first I now have total confidence in you to produce blogs of great quality and with a broad range of topics. They have generated interest and engagement via out website and LinkedIn, and we are now starting to work them into our other social media streams. I was pleased to learn that you also do case studies, and I’m looking forward to working with you on those too. I’ve been very happy with the work you’ve done and will continue to have no hesitation in recommending you to other business owners who want to create meaningful and interesting blogs for their website.” –  Brian ‘Mitch’ Mitchison, Northwood Estate Agents


“Dear Charlotte, I wanted to write to thank you for your brilliant copywriting services during the course of this year.

The case studies you have provided have been invaluable. I approached 20 packaging companies using The Lightning packaging case study as a hook and it made it so much easier to start a conversation with these new prospects. I got particular success with Kite Packaging and Rajapack, who are both now existing clients that I have placed with successfully.  I am also in dialogue with Smurfit Kappa who have a vacancy they are going to give me next week.

I love the fact that we agree what we want to try and get from the case study prior so we can ensure that the information you get is relevant to other clients. I also like the fact that you record the calls so nothing is missed.

The case study brochures are nicely designed and finished and they are great to give out at client meetings or to send on a pdf by email.

I would not have achieved this rate of success without a case study in the offering. So- if you want a warm approach to your target prospects, get a case study from Charlotte, promote it on social and approach your target clients with it. It works!” – Louisa Fleet, Louisa Fleet Recruitment


“I am a micro business with ambitious growth plans and I needed to create some collateral that could showcase my expertise and that could be used across multiple platforms to promote my business. I had a topic in mind but I didn’t have the capacity to research and produce it.

You expertly asked around the subject and then undertook the research in record time. You talked me through the process and produced a first draft that hit all the right notes with full academic references and a style that sounded like me. You then took on board feedback, made adjustments and swiftly produced a fully graphic designed report.

Thank you Charlotte. I highly recommend your services as your talents professionalism and high standards ensure you produce (seemingly effortlessly) work that can be used over and over again, bespoke and characterised to fit your clients.” – Natasha Kearslake, Organic P&O Solutions

“I just wanted to say thank you for the recent case study you did for me. You answered my email promptly and asked what details I wanted to highlight, and got the contact details for the customer. I know they are very difficult to tie down but you persisted with the phone calls and managed to get hold of Tricia and get the case study done. I received it within the week and it showcased my company on the service we provide to help our fleet customers. It has also helped me get 2 more fleet customers in the few months that I’ve had it. I will certainly be using you again and have no hesitation in referring you to others.” – Wayne Newman, W.N Auto Repairs

“I was not happy with the text on my website and I knew it had to be rewritten for a long time. I asked you for a quote to rewrite our website and you promptly contacted me and agreed a time frame to do the work. I was surprised that the time you took to write all the text was very efficient. You may not consider this extraordinary but considering it was important to update my website and it was something pending for quite a while, I feel that it is not only a box ticked, but it is also written by an expert at Eleven Eight Which I am sure readers will enjoy a lot more than my written boring text.

Thank you very much for sorting out this and it gives me great pleasure that I don’t need to worry about somebody reading outdated information on my website, or losing some potential clients because of it.

I highly recommend your services to anyone, and especially to those who are busy running their business, who value an expert writing creative text on their behalf which gives a professional look to the website and want their website to help them grow their business”. – Shahzad S. K. Niazi (FCCA

“I would like to thank you for all of the hard work you have done for Bridewell Consulting over the last year. We knew we wanted to create some fantastic content to go on our website but just didn’t have the time. As a company we love to communicate with our customers and wanted to be able to provide regular posts that would be interesting, informative and that people can also understand.

You have been providing us with regular blogs and copy that have helped us increase the traffic to or website, including one that is now the second most viewed page on our website. You are always the first person we think of whenever we want a white paper or blog created, and we are looking forward to doing a lot more work with you over the next year and beyond. We will continue to recommend you to companies with no hesitation, and it is a pleasure to do business with you.” – Anthony Young, Bridewell Consulting

“I recently asked Charlotte to write an article which illustrated the value of using a travel agent to an audience of older, retired clients. I didn’t have time to write it myself, but I also knew that it would have taken considerable thought on my part, not least from the view of how I would address this specific client profile subtly, without causing offence. Additionally, I had the opportunity to present this article to a large audience of this type, and I knew that if it was written professionally, I’d better maximise my impact and subsequently the enquiries I receive from it.

I was genuinely amazed by the quality of Charlotte’s article. I knew it was going to be good as her service came highly recommended, but she eloquently articulated the exact points I wanted to make with a perfectly suitable tone for the readers it was aimed for. Thank you Charlotte, I am absolutely delighted and look forward to recommending your services to my contacts and returning in the near future for my next article.” – Marie Rowe, Travel Counsellors

“I just wanted to take the time to show my appreciation for the content that you have produced for my business during the past 6 months. The content is always very engaging and easily digestible, and I am always left surprised at how much knowledge you manage to find and use while keeping everything in context, no matter how technical the piece of writing is.

You obviously have superb research skills, which ensure you always deliver content that is both interesting and easily digestible for the intended audience. Your content is a credit to Smartway Electrical and I would have no hesitation recommending you to anyone.” – Aaron Smart, Smartway Electrical Services

“Thank goodness for Charlotte! She has given me back at least 2 hours a week so I can be out working with clients which also means extra revenue. Blogs help my business flourish but they have to be written with energy and a 3D dimension to bring to life my rather visual and dynamic business of Nordic walking. I prefer to engage readers with stories of the benefits of Nordic walking not just the health stats and figures. I have not had the confidence to ask any other content writers to do my blogs as they just don’t capture the essence of what I do or my character and personality, which is my brand and identity. I just give Charlotte the core of the subject and she brings it to life.  It’s not just a blog, it’s my key to success online giving me visibility, credibility and profitability.  Thank you Charlotte for your professional touch adding in the quirky and humour too. Good bye black and white, hello COLOUR to enrich the words – Janine Lewis, 3J Fitness

” I’m writing to say thank you for the superb copywriting and blogs you have prepared for Swanwood Productions. As part of our marketing efforts we were keen to avoid the bulk and standard industry blogs that appear on many video companies websites. After meeting with you it was clear you immediately understood our ethos and the brand image we were trying to promote. Furthermore, you have taken a lot of time to research and come up with your own original ideas for us. We particularly like your unique phraseology and style, which helps us stand out from the crowd. We look forward to enjoying a long partnership with Eleven Eight, and have no reservation in recommending you to others. As Eleven Eight states – ‘make every word count’, and you certainly do that.”- David Camburn, Swanwood Productions

” We just wanted to say thank you for putting on your “Building your Blogging Business Plan workshop in January – Kathryn really enjoyed coming along and has been sharing all her ideas with the rest of the team! We try hard and like to think we’ve done an okay job with our blog, but your workshop inspired Kathryn and we have been thinking more widely about our blogging plan, the topics we blog on and you’ve even helped us understand that our blogs don’t have to be as long and in-depth as we thought. Kathryn has been able to put  plan together so we don’t have to worry about coming up with new ideas every month – and she has already benefited from your feedback on it so thank you for that too! I don’t think we’d have known where to start without your help. Thank you for your time and expertise – your tips were so useful and they have helped save us a lot of time and effort on our blogs – time we can spend bringing in new business – so thank you!”. Kathryn Twine, Louisa Fleet Recruitment


“Thank you so much for a very interesting and informative blogging workshop. While you can’t be expected to turn me into a blogging Ninja such as yourself, I now know the basics and am achieving results. I recently received good feedback from our head of marketing when I shared some draft blogs with her,. I am looking forward with confidence to my first couple of blogs going ‘live’. Thanks again.”  – Mike Jeary – Auditel

“Charlotte helped write the copy for my new website. She was really easy to work with and her creative input really helped to get the messaging right. I would highly recommend Charlotte.”. Colette Johnson, Your Learning Curve

I asked Eleven Eight to help me research and construct a White Paper. We agreed on a schedule and what was needed. I am glad to say that Charlotte delivered not only against the schedule but also she delivered a high-quality piece of work. When you couple that with her excellent value then it is easy for me to recommend Eleven Eight”. Mike Turner, YouBecome

“Dear Charlotte, I would like to let you know how much I enjoyed and benefited from your Build Your Blogging Business Plan workshop that I attended last week. I currently do not blog but had considered it as a way of marketing my business.

Through attending your workshop I got a great understanding of how blogging can add value to my business, how to come up with ideas for blog topics, how to get over mind blank, and how to generate and structure a series of blogs that I can utilize over the coming months. I’m not a writer, but now feel like I have the skill set to be able to start putting pen to paper and promoting my business.

I would absolutely recommend the workshop to any business owners thinking about getting started in blogging. Thanks”. – James Riding, Motor Republic

“Charlotte at Eleven Eight writes superb copy that is just spot on, every time. Whether it be web pages and or more informal blog content, she adjusts style, tone and words to fit that website and the industry sector it sits in. And content is delivered on time as well!” – Geoff Roy, Leapfrog Internet Marketing

I have been very impressed with Eleven Eight. Charlotte carried out some work for me creating blog entries with only minimal direction from myself. The quality of the final copy was excellent, fitted my brief exactly and also explored some new avenues that I had not even considered. So Eleven-Eight offer professional and original copy that is specifically tailored to needs of the customer. I would not hesitate to recommend their services and will certainly use them again.- Tony Rackham, Natural Curves 

“The team is super organised, does great research and from a single sentence or theme crafts elegant and very readable newsletters!” – Natasha Higman, Bakuba

“Having worked with Eleven Eight for some time I’ve never been disappointed with the exceptional output Charlotte produces. Her passion for the written word is not only inspiring but it is also of a very high quality – it is because of this I have no hesitation in recommending her for any written projects others may need.” Damien Wilson, MyWebsiteSolutions

I have to say that there are few people who have the ability to teach in a way and at a level that someone can easily take in and understand. You can. More than that though is that you make it fun and I admire that you can create this understanding in more than one person at a time. We are all so incredibly different in how we learn and that is not a simple undertaking. It will be a pleasure to recommend you to anyone I hear of who needs either teaching or writing support. – Sally, AA

“From January 2015 to date we have outsourced our email marketing to the team at Eleven Eight. From understanding the brief to delivering the campaigns is nothing short of revolutionary. Not only has it changed how we communicate with our contacts and engaged with lots more it has secured additional revenue into our business. I would heavily recommend using their services. The emails are well researched, greatly created and deliver results. – Charlie Wilkinson, 2020 Sales

“I have been working with Charlotte for around 18 months now and I cannot recommend her work enough. Her content writing is excellent as well as her attention to detail and she always delivers on time and within the budget originally agreed.” – Edd Nicklin, Tipac Ltd

“Charlotte was great with helping me design and provide content for my newsletters. She is now indispensable and I fully appreciate her professionalism with a relaxed flair. I always recommend Charlotte without hesitation and have always received good feedback on her work”. – Zahir Mohammed, Herefords Solicitors